TheTicketSellers would like to reassure customers that their privacy and the way in which we collect data about them is very important to us. The site is covered by 256-bit encryption protecting personal details. Payment processing is conducted by PayPal and by Nochex.com, who employ financial institution level security. More on their security policy can be found here: http://nochex.co.uk/security.
We do not store financial information
Modern information and communication technologies play a fundamental role in the activities of an organisation like TheTicketSellers. We are based in the UK.
Our principal activity is: Ticket Agent
Our privacy policy covers TheTicketSellers and its Web site:
Organisation Name: | TheTicketSellers |
Address: | 32 Frederick Street |
City, Zip: | Birmingham, B1 3HH |
State: | West Midlands |
Country: | UK |
Controller: | Birmingham29 Ltd |
Web Sites(s): | www.TheTicketSellers.co.uk |
You can access our Web site home page and browse our site without disclosing your personal data. Registration is required if you wish to make a purchase from the site.
We do not automatically log personal data nor do we link information automatically logged by other means with personal data about specific individuals.
We use cookies to store personal data. Some pages on our website may also use third party cookies to enable our clients and partners to track visits to specific pages and subsequently display relevant adverts on social media platforms. You can find out more about this and discover ways to manage tracking at this location: http://www.aboutads.info/choices
We collect the personal data that you may volunteer while using our services in order to successfully process your payments and despatch either physical or e-tickets to you.
We may from time to time, contact you with information about other products or services you may find useful. You have the right to opt out of these mailings at any time by clicking the unsubscribe link on any email or logging into your account with us and un-checking the box to remove yourself from any list. Please note, if you do this before receiving correspondence relating to your order, you may not receive confirmation of this order.
As an authorised ticket agent, we act on behalf of promoters and venues to sell tickets upon their behalf. As such, we may share your information with them so we or they may contact you again regarding similar products or services. As above, you may opt out of these mailings at any time.
We do not collect information about our visitors from other sources, such as public records or bodies, or private organisations.
The majority of events for which we sell are for 18 and over, so we do not knowingly collect personal data from children.
We do not take specific steps to protect the privacy of children who disclose their personal data to us.
We use a secure transmission method to send us the following types of personal data:
- primary personal data (such as name and contact details)
- identifiers (such as website password)
We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:
- unauthorised access
- improper use or disclosure
- unauthorised modification
- unlawful destruction or accidental loss
All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data.
We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation.
You can ask us, by emailing info@theticketsellers.co.uk or by calling customer services on 0844 870 0000 whether we are keeping personal data about you. Alternatively, you can login to your customer zone using your email address and password where you can change personal information held about you. This information should always be accurate or future orders may not successfully process.
We allow you to challenge the data that we hold about you and, where appropriate, you may have the data erased.
We cannot be responsible for the privacy policies of other companies who may advertise on our site. If you follow a link to another web site, please consult their individual policy.
If the company is sold, customer information may be included as part of that sale but use of this information will still be governed by the terms set out in this policy.
If you have an enquiry or concern about our privacy policy, please contact:
Name: | Liz Cobley |
Department: | Customer Services |
Address: | 32 Frederick Street, Birmingham B1 3HH |
Phone number: | 0844 870 0000 |
Email address: | info@theticketsellers.co.uk |
Postal address: | 32 Frederick Street, Birmingham B1 3HH |